Beware of sophisticated scam attempts!

Dear Horizen community.

We noted that our support staff is being impersonated on Discord/Telegram. The impersonator is sharing a fraudulent copy of Sphere by Horizen on GitHub that spreads malware.

Official Horizen software is only available from https://github.com/ZencashOfficial. Windows/Mac releases are code signed with a certificate belonging to “Zen Blockchain Foundation. Our team opened a support ticket with GitHub to remove the fraudulent copy of Sphere by Horizen.

This is a friendly reminder to be sure to always double check the account and certificate when downloading updates, and that Horizen team members will never ask for funds or for private keys.

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We received reports of a scam account called “Horizen UpdateWallet Bot” urging our community members to update Sphere by Horizen from a scam github account called “ZenCash Officiall”. We have reported this repository to GitHub.

We want to remind the community that we do NOT use bots to send messages to our community and we do NOT send update releases directly to our users.

The official Horizen GitHub can be found here: https://github.com/ZencashOfficial

ATTENTION!

Not rarely, scammers will impersonate Team members, so please be cautious, and report anything suspicious!

Dear community, over the last couple of months we have noted an increase in scams that target our community members. We want to ensure that everyone has the knowledge and tools necessary to combat attempts to steal their ZEN.

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thanks for posting all this @MedaR …all too easy to confuse and take advantage of people. Glad the team is being proactive.

Check this post!

In short, there are ways you can check what version of wallet you are using so you can avoid getting in trouble. In this case @CryptoManion and myself, we showed how to check SBH but the procedure is the same for all wallets.

Many thanks to the community for showing big interest in such videos, and big THANK YOU for all who helped us!

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ALERT!

There is a bot pretending to be a official Horizen bot on Discord alerting users to a new version of Sphere by Horizen.

Please report instances of these into the #spamreports channel and DO NOT click any of those links.
Only use official sources for Horizen software.

We will never initiate a direct message to any of our users on discord.

Practice safe crypto.

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On the 19th of December, we announced that a relatively new centralized exchange called Bitfare had started supporting a suite of ZEN trading pairs.

In the hours following the announcement, we were made aware of numerous minor customer service and user experience issues which led us to pull the original announcement from all channels on the 20th of December. As of today, the 4th of January, the minor customer issues have escalated to wallet balances and deposit histories being reset without explanation.
Given the information available to us, we must now assume that Bitfare is a malicious entity looking to take advantage of trusting users.

With given information, we now have enough reasons to assume that Bitfare is a malicious entity looking to take advantage of trusting users.

We suggest that users do NOT send ZEN, or any other cryptocurrency, to Bitfare or attempt to utilize any other services it might offer…

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Scammers are becoming very creative these days!

Team will never ask from you to send some funds in order to get rewards!

Please notice! SCAM attempt :point_up_2:

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Please be aware that there is a fake Horizen page contacting our members about a “giveaway” by messenger.

This is Scam attempt , we have reported this false account!

Horizen and Horizen team members will never contact you directly, ask you to send funds, or promise to send you funds.

We will also never share comments in our own posts with additional links or special giveaways.

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Attention Horizen Community:

Please be aware that there is a fake Horizen page contacting our members about multiple scams.

Please lookout for the following:

  • A fake Myzenwallet page has been created that is identical to ours.
  • A fake faucet that looks identical to ours.
  • Fake giveaways promising large amounts of ZEN
  • Fake giveaways requesting you send ZEN in exchange for a larger amount of ZEN

We are working to have these removed. In the meantime, please be careful.

Horizen and Horizen team members will never contact you directly, ask you to send funds, or promise to send you funds.

We will also never share comments in our own posts with additional links or special giveaways.

If you are unsure if a giveaway or message is real, please check our Discord #Announcements channel or Telegram News channel. These can only be posted to by admins.

If you have questions please reach out to our team. We are happy to help!

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Another Scam location :confused::confused::confused:

Do not get involved with them!!!
It is scam, and it is reported!

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DISCORD users attention!

Malicious actors often impersonate members of the support team and DM you, usually about some issue you’re having. They will ask you to install software like anydesk or other remote desktop management software. You may also get contacted in a DM by a Horizen Update BOT or Horizen News BOT .

The Horizen Team will never start a direct message with you, just respond to your DMs.
We will never request you install any type of software for us to help you by remote access.
We only guide you to fix issues yourselves. Besides receiving support from us or the community in this discord, there is only one official support system: https://support.horizen.global/ . Any other support portals are scams. We will never use any BOT to notify users of software updates. Consider any BOT that pretends to represent Horizen to be a scam, spreading malicious software.

We can only ban impersonators and bots from the Horizen discord server when we become aware of them, we cannot stop them from contacting you. You must remain vigilant. Please be skeptical. Don’t trust, verify. Never share your private keys or recovery seed phrase with anyone. Only download new software from the official locations. Verify the sha256 hash sums of downloads and compare them with our software releases on Github.

Official Download Locations:

If you get any kind of DM from a supposed team member or bot, contact us immediately. Please make use of the #spamreports channel. Everyone has a responsibility to themselves to protect their own property. We can only do so much with our periodic reminders and attempt to help educate people. We cannot be everywhere. Stay vigilant, and HODL your ZEN.

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Never involve in such deals!!!

Those are fake exchanges and you will loose your money, and private data.

Whenever something looks to good to be truth it is scam, please use your logic :wink:

That is a scam perpetrated by a malicious fraudulent account.

That is not the Horizen Facebook account.

As listed on our website:

our Facebook page is:

If you already were caught into this scam do the following

If you are able to access your ZEN, move them to a new address in a new new wallet and consider the old wallet compromised. Your device itself may be compromised.

I would advise creating a wallet on https://myzenwallet.io/ and moving your ZEN there as soon as possible. Do not use the same seed phrase there. Consider that phrase to be compromised.

Thank you. I would be defrauded by a fake facebook page